Job Type

Permanent

Sydney

Australia

100000

Per annum
Skill Level

Key Skills

  • Analytics
  • Community Management
  • CONTENT
  • Engagement
  • Social Media
  • Strategies
Job Posted: June 20, 2024
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Social Media Communities Manager

  • Permanent
  • Sydney
  • AU$90000 - AU$100000 per annum AUD / Year

Searchability

Community Management, Engagement, Social Media, Strategies, Analytics, Content

Community Manger

  • Previous experience in a similar role required, B2B experience is a MUST
  • Salary $100,000
  • Hybrid role 2 days WFH
  • Skills and experience in Community Management, Engagement, Social Media, Strategies, Analytics, Content
  • For more information, call Kate on 0480 559 771 / 0489 933 764, email your CV to [email protected] or click on the link to apply!

WHO ARE WE?…

Based in the beautiful City of Sydney, we’re a Digital Powerhouse that believes in the power of focus and dedication. Unlike traditional agencies, we specialise in providing people the unique opportunity to work exclusively with one key client account, this approach allows us to offer unparalleled attention, dedication, and personalised service to each client, ensuring their success and satisfaction. We now have an exciting opportunity for a Community Manager to join us and work across a key client of ours. If you have skills and experience in Community Management, Engagement, Social Media, Strategies, Analytics, Content, I’d love to hear from you.

WHAT WILL YOU BE DOING?…

As a Social Communities Manager you will work with our clients to develop and deliver their social media strategy. You’ll work managing organic and paid content, collaborating with client digital and marketing communications teams. This position will be responsible for building, engaging, and maintaining the online communities across various platforms for one of our key clients in the building / construction materials sector. This role involves creating and executing community engagement strategies, managing social media interactions, and fostering a positive brand image through active community participation. Day to day responsibilities will include:

Community Engagement:

  • Develop and implement community engagement strategies to foster a positive and active online community.
  • Respond to community members in a timely manner and monitor conversations across all social media platforms.
  • Create and curate engaging content to drive community interactions and participation.

Social Media Management:

  • Manage and grow the company’s social media presence on platforms such as Facebook, Twitter, LinkedIn, Instagram, and others.
  • Schedule and publish regular content across social media channels.
  • Monitor social media metrics and analyse performance to optimise strategies and report on ROI.

Customer Interaction:

  • Serve as the main point of contact for the community, addressing inquiries, feedback, and issues promptly and professionally.
  • Develop and maintain a community feedback loop to communicate customer insights and suggestions to internal teams.

Advocacy :

  • Identify and nurture brand advocates within the community to amplify positive word-of-mouth.

WE NEED YOU TO HAVE…

  • Previous experience in a similar role
  • Strong B2B experience either Agency / In House
  • Community Management, Engagement, Social Media, Strategies, Analytics, Content skills
  • Excellent written and verbal communication skills.
  • Proficiency in social media management tools and analytics platforms

TO BE CONSIDERED

Please either apply by clicking online or emailing me directly to [email protected] For further information please call me on 0480 559 771. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow on Twitter @SearchableKate or connect with me on LinkedIn! I look forward to hearing from you.

Key Skills

Community Management, Engagement, Social Media, Strategies, Analytics, Content

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