Job Type

Permanent

Southern Suburbs Adelaide

Australia

85000

Per annum
Skill Level

Key Skills

  • Azure
  • Exchange
  • Office 365
  • vmware
  • VOIP
  • Windows
Job Posted: March 3, 2025
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Level 2 Support Engineer

Searchability

Level 2 Support Engineer

On-site 5 days per week / South Adelaide / Office 365, VoIP

Microsoft 365, Azure, DNS, Remote Desktop Protocol (RDP), VoIP, troubleshooting, VMWare, MSP

One of Adelaide’s most innovative Managed Service Providers, located south of the CBD, we are looking for someone passionate and driven to join our team, working with small and medium-sized clients.

• Located in South Adelaide
• On-site, 5 days a week, 2-3 days client side
• $65,000 – $85,000 + Super
• Assisting in providing in-person or remote support for hardware, software, and network issues.
• Experience in Microsoft 365, Azure, DNS, Remote Desktop Protocol (RDP), VoIP, troubleshooting, VMWare, MSP
• Call me on 0480 509 259 or email your CV to [email protected]

Do you want to be a part of a growing MSP that values our culture and people? If the answer is YES and you have experience using Fortinet and Wintel, I’d love to hear from you! Call me today on 0480 509 259 for more information or email your CV to [email protected] to apply!

WHO ARE WE?

Our mission is to drive transformation with a blend of technical expertise, as well as building strong relationships with our new and current clients. We specialise in delivering high quality IT services, repairs and installation to clients within Australia. We are a well-established IT company that has of 15 years of experience; therefore, due to growth, we’re now looking for a Support Engineer to sit at a Level 2 capacity with skills and experience in Microsoft 365, Azure, DNS, Remote Desktop Protocol (RDP), VoIP, troubleshooting, VMWare, MSP.

WHAT WILL YOU BE DOING?

As a Support Engineer, you will be responsible for working with the team to identify and lead or assist in the troubleshooting and resolution of software and hardware. This position works closely with a small team and Project Manager to identify opportunities to strengthen our clients IT infrastructure. Utilising your experience in Azure, DNS, Microsoft 365, Remote Desktop Protocol (RDP), VoIP, troubleshooting, VMWare, MSP, you will have the opportunity to work with clients spanning over several industries. If this sounds like you and you can confidently repair and service remote desktops using RDP, this may be the role for you. We would love to hear how you can apply your skillset with our company! Call Megan on 0480 509 259 for more information.

WE NEED YOU TO HAVE…

• Minimum 12 years experience in Azure, DNS, Microsoft 365, Remote Desktop Protocol (RDP), VoIP, troubleshooting, VMWare, MSP
• Ability to confidently use Remote Desktop protocols and Network issues
• Minimum 2 years of experience in a small – medium-sized MSP
• Driver’s License

IT’S NICE TO HAVE…..

• MS-900 certification but not required.

TO BE CONSIDERED…..

Please apply by emailing me directly to [email protected]. For further information please call me on 0480 509 259. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process andamp; submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn. Just Search: Megan Wells.

KEY SKILLS:

Microsoft 365, Azure, DNS, Remote Desktop Protocol (RDP), VoIP, troubleshooting, VMWare, MSP

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