Searchability
Digital Account Manager
· 18+ month experience in a digital marketing agency and account management
· Hybrid working arrangements (4 days in office, 1 day WFH) – Offices based in Richmond
· Up to $80K + Super + Benefits
· Opportunity to earn commission with new business sales, upselling and retention
· Ability to start ASAP
For any further details or for a more personalised application email [email protected]
WHO ARE WE?
We want to level the playing field for small and medium-sized businesses, giving you the same opportunities as big corporations without the hefty price tag. We adapt to the ever-evolving digital marketing landscape and pride ourselves on delivering transparent and honest marketing strategies backed by research. In a world where SEO is critical and numerous digital channels exist, we believe that building a strong foundation for online success is essential.
Our goal is to enhance our clients’ exposure and drive more inbound inquiries. We maintain transparency by presenting all our behind-the-scenes work, and collaborate on strategies for the upcoming quarter. Our vision is guided by our five core values being : the customer, quality results, continuous learning, positivity, and integrity. These principles shape every decision and action we take.
WHAT YOU WILL BE DOING?
In this role, you will manage a diverse portfolio of clients, serving as their primary point of contact. Your main focus will be to foster strong client relationships, acting as the
essential link between clients and your reporting team. This is a hands off role, requiring you to report on campaign performance, and manage projects to a high standard whilst being able to navigate complex conversations with empathy and skill.
You will leverage your problem-solving abilities to retain clients strategically, staying informed about the latest digital marketing trends. This knowledge will help you identify opportunities for upselling business campaigns and maximising returns, ultimately driving ongoing business success.
WHAT YOU WILL NEED…
· 18+ month experience in digital marketing agency and account management
· Solid understanding of digital marketing
· Strong verbal and written communication skills
· To be a people person with excellent empathy skills
· Exceptional time management skills and the capacity to thrive under pressure
· A strategic mindset to drive client growth
· Proven ability to build and retain strong client relationships
· Short notice period with the ability to start immediately
IT’S NICE TO HAVE…
· Line management experience
TO BE CONSIDERED…
For any further details or for a more personalised application email [email protected]
By applying for this role, you give express consent for us to process andamp; submit (subject to required skills) your application to our client, in conjunction with this vacancy only.
I look forward to hearing from you!
Digital Marketing, SEO, PPC, Paid Social, Account Management, Agency